no service

<p>this was posted on Vodacom's facebook page, their response</p> <p>"Hi Talha</p> <p>To get an update on the application process you'll have to call *** and quote your order number (***9)</p> <p>^RA"</p> <p> </p> <p>my original post was as follows:-</p> <p> </p> <p>Hi Vodacom.</p> <p>Last week Sunday I app**** for a phone online, J1/mini with a Samsung gear fit watch. I got an sms to say it was approved.</p> <p>On the Monday I called in to change the delivery address, I was then told that, that deal was closed and wasnt completed and was offered a bloothooth head set in place of the gear fit. I refused. It was escalated and after a week, still waiting.</p> <p>After being a customer for many years, I request that I get the package I was approved for or better it as I will not settle for less.</p> <p>I would appreciate your speedy service as im comfortable with the service iv been given over the past 10 odd years, would really not enjoy going back to cellc, but service dependent.</p> <p>Thank you.</p> <p>Details as follows.</p> <p>[18:58, 2016/05/08] Your Application for Referral Number ***9 has been Approved.<br /> [18:58, 2016/05/08] A Vetting application for a new line has been registered against your ***. Please contact Dealer VDLKO on *** for any queries. VODACOM"</p> <p> </p> <p>is incompetance a prerequisite when hiring staff?</p>