sT
shawn T
1 reviews | Active since Aug 2013
21 Apr 2016, 13:10
No service
Ive settled my vodacom account 8 months before renewal time.Ive font this in Feb and got the settlement amount from Vodacom and i settled the account the same day.Today i get a e mail from the legal dept that i still owe them money.I contacted the legal dept and they told me that they never calculated the prorates amount in with the settlement amount.No Vodacom sends e mails threatening to take legal action,Vodacom NEVER ones phoned or made any contact about this exept today.This behaviour of Vodacom is exactly why i settled my account with them.Ive got all receipt of the settled account.A very bad additude from Vodacom
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Replies (1)Vodacom's replyOfficial
21 Apr 2016, 15:13Hello shawntaute,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply21 Apr 2016, 15:13
Official
Hello shawntaute,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
