No Service

Trying to cancel your contract with Vodacom seems to be an impossible task. They are quick to sell you a new contract or try and upgrade your package at least once or twice a month, but try and cancel one of their products and the service is non existent. I have phoned the call center on 082 111 four times in the last two days. Each time i get told to phone the cancellation department on ***. There you get no answer. Each time I hold on for at least 40 minutes with no luck getting through to anybody. I have even sent an email from the Vodacom website to their designated cancellation email address, with no response there either. The best of it is that i informed them more than once before the new month that i will be terminating my contract in stead of upgrading. In stead of canceling my one contract i feel like i am going to cancel both my contracts with Vodacom and going to another service provider as my contracts are both due for upgrade i have nothing to loose, in fact I can only get better service somewhere else. Vodacom's service is an absolute joke.