RC
Rudi C

1 reviews | Active since Feb 2012

11 Apr 2016, 17:00

NO SERVICE

We stay in Glen Austin , Midrand , Gauteng. We have been complaining for almost 10 years about poor/ bad signal in our area. Complaint after complaint and false promises and signal getting worse and worse. Last week Vodacom Installed a (tree)Antenna about 300m from our property. Since then our poor/bad signal of maybe 1 or 2 lines Edge has disappeared now and we only get \ no service\". nice improvement after complaining for so many years. <br> I have a contract that is now 12 months and have another 12 months to go. How can I cancel this damn pathetic contract and move over to a network that can produce. I have had it with this pathetic useless Vodacom. <br> Can someone help me on how to cancel my contract as I think this is breach of contract from their side.<br> I am fed up sitting for hours just trying to get to speak to an idiot that tells me they will get back to me and never does."

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Replies (1)
Vodacom
Vodacom's reply12 Apr 2016, 06:16
Official
Hello rudicoetzee,

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards
Vodacom Social Media Team