SS
SJ S
1 reviews | Active since Jun 2021
12 Jun 2021, 08:46
NO SERVICE!!!!!
NO service!!!!! I am struggling now for the last 2 months with my fibre connection. I have contacted Vodacom numerous times and they keep telling me they will send someone to come fix the problem. And they also said they will credit me for the months but up to so far my debt orders were taken in full!!! I even said if they wont be able to fix it by yesterday that i will cancel my fibre but still Vodacom didnt care to contact me or send someone out to rectify the problem
Very disappointed in Vodacom as i have been a customer for more than 10 years now.
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Replies (1)Vodacom's replyOfficial
12 Jun 2021, 11:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jun 2021, 11:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
