CE
Christa E
1 reviews | Active since May 2021
18 May 2021, 14:18
NO SERVICE
I am trying to cancel a contract since December 2020 and up to date I am still paying for a service I am not using. You have to rely on call centers to do your business and nobody takes responsibility for "a job not done properly". How do I cancel a contract with Vodacom? What about a refund for 5 months paying for something you do not use?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 May 2021, 20:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 May 2021, 20:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team