RK
Rene K

1 reviews | Active since Jul 2017

18 Oct 2024, 08:20

No service

Vodacom is starting to cost me a lot of money and im loosing clients with the fibre! Since 28 September 2024 i have had internet for about 2 days a week! They fix the problem and a day or 2 later no wifi and you have to wait a week for them to come to fix it! But on the 1st of every month they want money, but us as client doesn't get the service we pay for, so far vodacom has lost me 3 clients and R5000 woth of orders, but im not allowed to claim that, and also can cancel with immediate effect to get another service provider that can supply!

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2024, 10:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team