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Ronald M
1 reviews | Active since Feb 2021
23 Feb 2021, 09:23
no service
This is a prime example of mobile phone company's who don't care about individuals as they have too many customers. They switched off my cell number and have left me unable to do several applications like banking. Not to mention taking the money for the inactive phone number. No response other than an email to say they tried to contact me but there was no answer. Really they tried on the number they disconnected...........................................
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Vodacom's replyOfficial
23 Feb 2021, 10:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2021, 10:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ronald M's updateReviewer Update
23 Feb 2021, 12:54Dear Vodacom, please refund the last 12 months payments on this number and inform your staff that you are unwilling to have international agreements not to tell silly stories to customers.
RM
Ronald M's update23 Feb 2021, 12:54
Reviewer Update
Dear Vodacom, please refund the last 12 months payments on this number and inform your staff that you are unwilling to have international agreements not to tell silly stories to customers.