JS
Johan S

1 reviews | Active since Mar 2009

03 Nov 2015, 17:13

No service

Since this morning we have had no service at all. If I try calling one of my other phones I get a \Call failed"message. Two are contract and the third is prepaid. If I try checking balances via *100# I get a \""Supplementary service error\"". We run a restaurant/take aways and most of our orders come in via telephone. That means we are not doing any business at the moment because Vodacom is in breach of contract. I have made a complaint on their Facebook page"

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2015, 20:05
Official
Hello johan55,

I'm terribly sorry to hear of the bad service you received.

Please note that a consultant will make contact with you in due course to assist with your query/complaint.

Regards

Consumer Website Team