JS
Juan S

1 reviews | Active since Oct 2015

22 Oct 2015, 10:46

NO SERVICE

Good Day<br> <br> My name was never cleared after my account was paid in full. To date nothing has been sorted out or updated. Still have a bad name with the bank after two years, because on the system it shows my account is in arrears.<br> <br> Phoned customer service a few times and each time they put you through to all the departments in the building and no one wants to assist.<br> <br> Want to get a new contract with Vodacom, but how should one if this is the service you get.<br> <br> Kind Regards,<br> JP Stander

0
Replies (1)
Vodacom
Vodacom's reply22 Oct 2015, 13:02
Official
Hello JP.Stander,

We apologise for the inconvenience caused in this regard.

Please note that we have escalated your query to the Collections Department. Your will be contacted with feedback within three working days.

Regards
Roderique Lategan