jM
jorge M
1 reviews | Active since Oct 2015
13 Oct 2015, 09:51
no service!
I have contacted VODACOM so many times in the past 2 months, sending in letters and still they are unable to produce a copy of the contract. I am also unable to speak to a manager, and the call centre staff only pay lip service with NO ACTION! the most difficult company to deal with!<br> I have now tried sending them a letter, as they are unable to produce a contract, I will terminate my service from the 31st October. The proof will be in court that they are UNABLE to produce a copy of a contract, then there is NO contract! No contract, means I have the right a per the CONSUMER ACT, to terminate my service at my discretion!<br> if Vodacom wish to contact me, please do on ***
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Vodacom's replyOfficial
13 Oct 2015, 10:10Hello hillcrest1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply13 Oct 2015, 10:10
Official
Hello hillcrest1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM