1 reviews | Active since Jul 2015
NO SERVICE!!!
More than a month has past since I posted my complaint on Hello Peter and I still have not received any resolution to my problem. Vodacom shines in their silence to address my complaint as their Boitumelo Motsepe and or Jeremy have failed to date to even return a mere call, let alone resolve the issue of their employees damaging my tablet. 4 Months and counting and I still do not have a tablet in working order, which was handed in for repairs on the 18th of April. Even though I received a text message from Vodacom that they would be replacing said unit, and then a few days later a demand that I pay almost R1300.00 for repairs? Bottom line is I still have to pay the monthly contract as they would sue me to within an inch of my life should I withhold payment. yet they can ignore my demands? Where is the justice in that? I assume that a small time contract holder like myself doesn't mean much to a mega company such as Vodacom. Well I am now going to stop paying the contract till such time as the mighty Vodacom deems it fit to contact me and get their mess sorted. Maybe that will ruffle a few feathers?
Your enquiry has been received and a consultant will be in contact with you.
Regards
Vodacom Consumer Website Team
Your enquiry has been received and a consultant will be in contact with you.
Regards
Vodacom Consumer Website Team
