CM
CARON M

1 reviews | Active since Mar 2013

24 Aug 2015, 14:23

NO SERVICE

I CANNOT GET A SERVICE OR SIGNAL WHERE I RESIDE AND ON PHONING VODACOM A FEW TIMES I GET TOLD THAT THEY ARE LOOKING TO ERECT MORE TOWERS IN AREA IN NEAR FUTURE BUT CANNOT GIVE AN INDICATION WHEN ??? I IN THE INTERIM WORK FROM HOME OFF MY CELL AND VODAMAIL EMAIL AND CANNOT WORK DUE TO THERE BEING NO SERVICE AND SIGNAL.<br> IM TOLD SORRY IF YOU NOT HAPPY CHANGE TO ANOTHER SERVICE PROVIDER - AFTER ALL THE MONEY SPENT ON VODACOM CONTRACTS FOR MANY YEARS.<br> THIS IS NOT GOOD ENOUGH AND I WANT ACTION TAKEN AS IM PAYING FOR A SERVICE I AM NOT RECEIVING - 3 NUMBERS OF THE HOUSEHOLD EXPERIENCE SAME.<br> I AM WITH VODACOM THROUGH AUTOPAGE<br> I HAVE PHONED AUTOPAGE, VODACOM DIRECT AND BEEN INTO A STORE AT THE GLEN - NOTHING BEEN DONE!!!<br>

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2015, 14:37
Official
Hello caronhammond,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM