NO SERVICE

I have been trying to communicate withe Vodacom via email (at least 4 sent) since 8 May when I receive my emailed invoice. Vodacom charged a fee of R150 which I should not have on my account. I cannot confirmed the number of calls I've made to speak to a department representative to reverse this amount from my account. Vodacom call centre staff have KNOW knowledge who (person) to direct me to. When I get through to accounts I'm told upgrades must assist me when I get to upgrades they direct me to customer service. I have wasted hours on the phone to get to someone, without success. IN THE INTERIM VODACOM CAN BLACK LIST ME GOD NOT PAYING THE R150 CHARGE TO MY ACCOUNT WHICH I DIDN'T PAY.<br> VODACOM DON'T GIVE A DAM ABOUT THEIR CLIENT! MAYBE THEY WANT CUSTOMERS TO GET FED-UP AND FORGET ABOUT THE CHARGE.VODACOM ELECTRONIC PHONE RATING SERVICE DON'T ACCEPT A NEGATIVE FEEDBACK ON THEIR SERVICE, WHICH ONLY STRENGTHEN MY SUSPICION THAT THEY ARD NOT INTERESTED IN CORRECTING THE LACK OF SERVICE AND THE POOR KNOWLEDGE AND SKILL OF THEIR STAFF!