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LB
Lullu B

1 reviews | Active since Jan 2018

25 Oct 2022, 09:50

No service

I’m so frustrated. Every time I call you guys my call gets cut! My payments aren’t reflecting on the vodacom app buy money went off. Please fix this and kindly call Me back ASAP

0
Replies (5)
Vodacom
Vodacom's reply25 Oct 2022, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
LB
Lullu B's update25 Oct 2022, 15:48
Reviewer Update
Please note that every time a consultant calls me the line drops completely. Please resolve my issue - I made payment and it’s not reflecting on the app like it usually does. You have my ID number and cell number
LB
Lullu B's update29 Oct 2022, 08:37
Reviewer Update
My query has still not been resolved and I’m going to be so frustrated if you guys run a debit order on this - I have not even received a single response on email and I was told to email ***
LB
Lullu B's update29 Oct 2022, 08:38
Reviewer Update
Please reply to my emails or call me to fix this issue
LB
Lullu B's update31 Oct 2022, 07:24
Reviewer Update
Hello guys, this still hasn’t been fixed