MC
Mac C
1 reviews | Active since Nov 2017
02 Dec 2022, 14:15
NO SERVICE
I started phoning Vodacom in August, September and October 2022 to make sure my contracts will be cancelled by the end of November 2022. Today 2022/12/02 Still nothing was done. I still need to pay for something I don't want anymore. If you phone them all the agents have different stories' and then they say its another 60day notice. Every time they just want to reduce your contract amount BUT they don't worry about your needs. Its all about what's for them! This is just ridiculous!! NO SERVICE!
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Vodacom's replyOfficial
03 Dec 2022, 10:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2022, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team