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Deidre P
1 reviews | Active since Feb 2020
29 Dec 2022, 22:29
No service
Dear Vodacom,
Again….I would like to ‘thank you’ for your bad service.
I have till date not received my new router, which was supposed to be part of my new contract. I have lodged complaints and been in touch with your consultants. It’s been two months and still have received nothing.
Please could you assist as your service is seriously disappointing, to say the least.
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Replies (2)
Vodacom's replyOfficial
30 Dec 2022, 07:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2022, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Deidre P's updateReviewer Update
30 Dec 2022, 22:44Automated message?
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Deidre P's update30 Dec 2022, 22:44
Reviewer Update
Automated message?