MW
MARTIN W

1 reviews | Active since Oct 2013

25 Dec 2018, 22:35

No service

For the past few days, we experience bad or Even NO SERVICE in Hibberdene on the South Coast!

0
Replies (2)
Vodacom
Vodacom's reply26 Dec 2018, 09:30
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply26 Dec 2018, 13:08
Official
Dear Martin, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, we have escalated your query to our Network Team for assistance. Your SR reference number is ***. 
You will be contacted with feedback within 24 to 48 hours.  Regards Consumer Website Team(SA)