AP
Almarie P
1 reviews | Active since Dec 2018
17 Dec 2018, 10:01
No service
Vodacom....after two weeks of complaining about not hearing people if they phone me ..... but they can hear me....We living on a farm about 50kms outside Bloemfontein.....All the other networks work EXCEPT Vodacom...How long must I still beg you to do something for us.....BUT at the end of the month you deduct the debit order from my bank NO questions ask....Will somebody please HELP me.....
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Dec 2018, 12:21 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2018, 12:21
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
20 Dec 2018, 15:10Dear Almarie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Vodacom's reply20 Dec 2018, 15:10
Official
Dear Almarie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have escalated your query to our Network team for assistance. Your SR reference number is ***.
You will be contacted with feedback within 24 to 48 hours. Regards Consumer Website Team(SA)