TS
Tanet S

1 reviews | Active since Mar 2015

16 May 2018, 14:41

NO SERVICE

I logged a call and it was quick to get a response but still, NOTHING HAS BEEN SORTED on my query! Vodacom is absolutely useless when it comes to customer service.

0
Replies (2)
Vodacom
Vodacom's reply16 May 2018, 15:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 May 2018, 12:31
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,