No service!

How can i give zero stars???

So we order a tablet from Vodacom (Garden route mall: George)... it's been about 7 weeks without any word from them. Then we go to a different branch (same mall), order 3 tablets, go though fica and everything and again...still nothing. For the second attempt we've again been waiting more than 3 weeks. Absolutely no service and no communication. If not sorted in the next week, we will be cancelling all our contracts with vodacom (up for upgrades in October) and move to another service provider.