1 reviews | Active since Mar 2015
No service
I contacted Vodacom on 3 different occasions to ask them to link all my numbers to my online profile. They have still not done this. I am telling you now Vodacom if this is not done within the next 24 hours I will start cancelling my contracts from August this year when the first one is due for an upgrade and December for the next one. How am I suppose to be able to manage accounts I do not have access to!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Ms Dippenaar,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your query has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
Good day Ms Dippenaar,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your query has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,