MP
Marlene P
1 reviews | Active since Jan 2018
13 Jan 2018, 15:43
NO SERVICE
Been phoning Vodacom Customer Care 082 111 for a few days now.. Trying to retrieve pin for a R110 voucher which i lost.. Keep on getting promised it will be send to my phone number in 24 hours. Tommorrow i will be phoning for the 4th and hope someone who knows what they are doing can help me.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Jan 2018, 09:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jan 2018, 09:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jan 2018, 09:33Hi Marlene
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply15 Jan 2018, 09:33
Official
Hi Marlene
As discussed this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,