NDPW
Nandi Du Plessis Wilson

1 reviews | Active since Dec 2017

30 Dec 2017, 12:21

No service

Usually I have such an awesome experience, dealing with David, but this time it has now taken three days to get a simple sim only contract and I have still not been helped. I have been promised to be called back by Sandile and Paul and Gabby, and never received one of those calls. I've asked to be helped speedily for this is my last week of leave, still no help. All the time I spend in their shop my kids must sit there in boredom and frustration and none of them could give a damn. They are utterly useless and disappointing. I'm actually considering moving all 6 of my current contracts to mtn instead.

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Replies (1)
Vodacom
Vodacom's reply30 Dec 2017, 12:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team

Best regards,