JB
Josef B

1 reviews | Active since Dec 2017

29 Dec 2017, 14:12

No service

I had to mail forms to get my phone un blacklisted and mailed it to two diferent email adresses and still vodacom request it to mailed again the call centre agent throw the phone down in my ear when i insisted to speak to a manger this is the kind of service to be expected when you are a vodacom customer for over 20 years they already made enough money out of you so they dont care about your business any more

0
Replies (1)
Vodacom
Vodacom's reply29 Dec 2017, 14:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,