No service

I have been on the vodacom network for the past 23 years and never was i so disgusted with bad service as i am now.here is the story,for the past 3 weeks or so i ,and everyone else using the vodacom network has been without ANY service for at least 6 to 7 hours a day,today in partucular ,from 3 AM to 3PM- 12 HOURS!for no apparent reason!so as i am unable to contact vodacom,this complaint,no i did not contact vodacom by phone,as there is no service,it is now 7h25PM,and no service.i see this as a breach of contract from vodacom as they want their payments but fail to deliver the service that i,and my wife are paying for.vodacom can contact me via e-mail at ********** as there will be no cell service most probably,and i suggest the cancalation department contact me for i am going to cancel all my contracts with vodacom,and so is my wife.