No service

I have been struggling with vodacom since Sunday 19 November 2017. On Sunday morning when i woke up and wanted to use my phone there was a message that my account had been suspended and that i must phone customer care, i contacted them( Spoke to the team leader Gavin Alexander) to ask what was going on as my account is up to date. This was the response we are sorry but our system done a update at 4h45 in the morning and for some or other reason there was a credit block of a R1000 put on my account although it shows my actual credit limit is R10500, they appologised took the block off and said they will esculate the problem. On Monday 20 Nov i had the same problem, phoned Vodacom spoke to customer care manager Brenton my referance number given to me was 20/11 8h08, had to explain the whole story all over again was told they will sort it out and they will unblock the phones and that it takes between 24 & 48 hours with technical dept to get it sorted. On Tuesday 21 Nov at 8H49 i had to phone again as the phones were blocked ,again they were sorry and promised to sort it out once and for all. They gave me a new ref num:1- ********** ********** , unblocked the phones and said it will all be sorted out now. Wednesday 22 Nov at 8h08 i phoned again with the same problem, spoke to team leader Ziyahd who was very sorry and said he knows about the problem as my calls keep coming to the same call centre he said he will deal with the problem him self as this was not on. He told me he will phone me at 10h00 to tell the outcome. He also said i can phone back if there are any problems again and just ask for him and they will route the call to him. He phoned back at 10h18 and said he resolved the matter him self with technical dept and the phones wont block again. Well to my surprise today Thursday 23 Nov i have the same problem , i phoned again asked to speak to Ziyahd (Team Leader) and was told that is not possable as they are different call centres i then spoke to there team leader Ishmael who i had a big fight with, the phones have been unblocked again, i asked to speak to some one on a higher level at vodacom as this problem is not been sorted out and was told it is not possable . They have now phoned me back and said the problem is been given to the back office and they will let me know in a hour whats going on. I asked if i can speak to the back office and was told no they cant take calls from the public. Nor do they have a number i can phone. I have been a vodacom customer for the past 10 years but i think its time to change , at least when you have a problem with a Telkom line they dont charge you for the time you were not able to use your phone. Its been 5 days now, same problem but i must pay them at the end of the month for phones i cant even use. Vodacom is becoming pathetic and i will not advise anyone to use vodacom. Vodacom you SUCK.