NO SERVICE

On Wednesday the 15th April at approximately 2pm we in the village of Mbotyi in the Eastern Cape lost reception. Mbotyi River Lodge logged a call to the call centre. The call centre said they would send an SMS with the case #. How do you receive an sms when no reception? Eight days later after numerous calls we finally got reception. The eight days were hell. As i'm sure you all know the technical departments management is more difficult to reach than the President of this country. The consultants that we dealt with were of no use to man or beast. The stories told by one consultant were nothing but lies. The so called consultant in the Umtata region should be a politician as his stories were a laugh a minutes. The ladies on the switchboard should receive medals in the art of blocking calls, cutting you off and dumping your call and queries to a different department. Yesterday I was assured that management would give me a call with regards to the goings on and well done to keeping to your poor service as no management has called.