AD
Ashton D
1 reviews | Active since Jun 2011
30 Mar 2023, 20:06
No service !!!
Called in to the vodacom call center more than once to cancel a upgrade on two of my contracts both times i was promised that it would be canceled and they will contact me .the third time i recieved a call to hear how was my expirience and i once again explained my storie .she also promised it would be sorted to no avail.I have been a customer for more than 12 years and this is the service i recieved .
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
31 Mar 2023, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Mar 2023, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team