MS
Marnus S
1 reviews | Active since Oct 2015
07 Oct 2020, 19:33
No service
I have been trying to give notice of cancelation of a contract that is about to expire. Every time I contact Vodacom the conversation is the same. "You are on the old system. I will get a manager to call you back". I am questioning the existence of this "manager" as not a single "manager" has contacted me back.
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Vodacom's replyOfficial
08 Oct 2020, 07:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team