RC
Riaan C
1 reviews | Active since Mar 2009
03 Mar 2015, 17:08
NO SERVICE
The charger for my new Samsung Note 4 malfunctioned. After a lot of trouble I eventually went to Menlyn for assistance on 22 February where my name was written in a book. Up to today I have not received assistance!!!<br> <br> This comapny firts could not provide my account and now cannot replace the faulty charger!!!<br> <br> Maybe I should end my contract with them!!!
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Vodacom's replyOfficial
04 Mar 2015, 10:10Hello rdc,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2015, 10:10
Official
Hello rdc,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team