NO SERVICE!!!

Terrible service by Vodacom My mom has a contract phone with Vodacom, after they could not deduct from her account she made a manual payment. Vodacom could not locate her payment after she has emailed numerous times the proof of payment. Her services has since been stopped. She made an effort to go to a Vodacom store at Jabulani mall and the employees there told her they couldn’t help she must go all the way to vodaworld. What must happen for my mom to be assisted, put this matter to rest and have her services reconnected. Even this useless Vodacom call centre couldn’t help. Can she be contacted on *** because I had posted this review before, Vodacom called me and I advised them to call her directly as this review was written on her behalf. Hopefully someone in this company will look at this review and attend to the customers complaint as she had asked several times to be assisted before this account could be handed over to the lawyers. It now with the lawyers but no help was provided for her to fix this mess that was created by Vodacom.