Hellopeter
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MS
Marc S

1 reviews | Active since Jul 2011

21 Nov 2019, 14:50

No service!

For some reason I am no longer able to send emails from my iPhone while connected to cellular data. I call my isp for help and they say call Vodacom. I dial 135 and get told there are abnormally high number of calls. Not surprising!! In the meantime while Vodacom is unable to assist me, I am unable to send emails!!!!!

0
Replies (6)
Vodacom
Vodacom's reply22 Nov 2019, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
MS
Marc S's update23 Nov 2019, 09:58
Reviewer Update
As normal and as to be expected, NO ONE HAS CONTACTED ME YET!!!!
MS
Marc S's update24 Nov 2019, 09:38
Reviewer Update
Still absolutely nothing from a Vodacom!!!!!!
Just a reflection of what they think of there customers. NOTHING!!!
MS
Marc S's update25 Nov 2019, 09:37
Reviewer Update

Still absolutely nothing from a Vodacom!!!!!!
Just a reflection of what they think of there customers. NOTHING!!!
MS
Marc S's update25 Nov 2019, 16:12
Reviewer Update
It takes from 21 Nov to 25 Nov for Vodacom to reply!!!! Then when they do the agents keeps telling about how they have so much work and just can’t get to everything. THIS IS THE CUSTOMERS FAULY AND PROBLEM BECAUSE VODACOM CANT RESOURCE THEMSELVES EFFECTIVELY??? They the agent has the cheek to say yes, it is the customers problem!!!!!!!
Now you know why Vodacom fairs so pathetically on Hello Peter!!!
MS
Marc S's update26 Nov 2019, 12:25
Reviewer Update
#blackfriday