DVdW
Darren Van der Westhuizen
1 reviews | Active since Jul 2016
30 Nov 2020, 15:26
No Service
I have contacted Vodacom to cancel one number on my contract, made payment and submitted the forms. This was never done correct and I am being billed for the number after receiving cancellation confirmation. Nobody at Vodacom is doing what is requested from me. I need it cancelled and want my refund! It has been a month and no feedback yet.
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Vodacom's replyOfficial
30 Nov 2020, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2020, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team