PO
Patrick O
1 reviews | Active since Nov 2014
04 Nov 2019, 08:47
NO SERVICE
I have complained to Hellopeter before. This is another completed of the same nature! A Vodacom agent called me and insisted that the problem could not be the whole of our town and I had to specify an address! This is impossible as it is the whole of the town. I think Vodacom needs to also review the feedback on the My Vodacom SA on Facebook - it seems to be a country wide problem. I have been promised feedback from Vodacom and still nothing! I spend a lot of money on calls - to be wasted!! How can we conduct business in this manner - I am totally reliant on my cell phone to do business!
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Replies (1)Vodacom's replyOfficial
04 Nov 2019, 09:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2019, 09:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
