CV
Callie V

1 reviews | Active since Nov 2011

28 Nov 2017, 12:05

No Serivce at Vodacom.

I try to get hold of someone at vodacom for 2 hours to help me regarding my problem i experience with my data usage.

I try to call the CEO office but they said he don't speak to customers.

If there is nobody in Vodacom that can help and not even the CEO why do i still heave contract with vodacom..........

I got my Contract now for 20 years at vodacom and this is the kind of Service you get from company that

The service you get from vodacom is extremely bad.

0
Replies (2)
Vodacom
Vodacom's reply28 Nov 2017, 13:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Nov 2017, 07:57
Official

Good day,

Feedback has been provided.

Regards,
RM