No sense of urgency nor empathy Vodashop Cornubia

Cashier 12-NAIDOOA11 I asked her to reload my daughters number who is stranded at camp. She punched in a number, my daughter asks when she will get her data only to find that this cashier punched a wrong number after I read it to her from my contacts. I return to the store and all she could say was ‘oh well, its human error. Your daughter will only receive the data after it is reversed in about 3 days’. What ****** business is this? I asked the manager to rectify and he confirms after 20-30min of waiting that it WILL be done next morning. It is now 15.20pm still not done!!

I thought Vodacom pride itself with customer service, I would not advise anyone to go to that store ever.