No sence of emergency

<p>Last month i became a victim of identity theft , A cellphone contact was taken up at Vodacom , i went to explain to their Fourways Mall branch that i dont hold an account with Vodacom and i am not a client of theirs , i was told to go make an Affidavit at the Police Station and Email to ********** i did that on the 13/06/2016 09:39 AM and no one bothered to contact me and Saturday i went to the branch to check if the account has been closed and i was told it is still not closed i must go to Vodaworld in Midrand as they cannot help me because they are a franchise, with my own petrol and time for something that happened due to their negligent . Now my credit record is being messed up for Vodacoms negligence .</p> <p> </p>