CK
Cobus K
1 reviews | Active since Apr 2023
25 Apr 2023, 10:54
No security measures
Someone done an ******* sim swap / port on my vodacom number that I had for years , and lost money due to person getting all OTP numbers . Now vodacom can't tell me to where it's ported or who gave authority to do sim port
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Vodacom's replyOfficial
25 Apr 2023, 12:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2023, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team