JK
Johan K

1 reviews | Active since Mar 2009

22 Aug 2017, 15:32

No return calls no update

Just Lucian who called me and helped me with the issue. no one else has bothered. I am sure this will not get sorted out... I ********** It has been a massive, tremendous amount of effort to get a call from someone and it still has not been resolve or even began to get resolved.

Only Lucian has tried to assist and made an effort to tell me more or less what has happened to my account.

Vodacom is still ***********, I still don't know what to do and how to accomplish this task of giving Vodacom my money....

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 15:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

JK
Johan K's update28 May 2018, 14:02
Reviewer Update
So what the hell happened here? I have yet another company that has send me legal notices and threats. Vodacom still has not met my demands and I am still going to refuse to pay Vodacom until I get proof of what I have to pay Vodacom and need to speak to someone that will deal with me directly as a human! I am waiting 2 years later and I still have not yet receive a call or a mail I have made hundreds of callas and sent mails to Vodacom to get my account information with no luck yet I am getting treats to pay money to Vodacom... with no proof!