1 reviews | Active since Mar 2009
No respose vodacom
no response vodacom!!! 10 April TICKET CLOSED BUT NOT RESOLVED They just closed the ticket without fixing the problem.... Their solution to my problem is that the lady who says its her number will phone me - has she NO. Am i still paying for a number i cant and wont use. If YOU THINK ITS OKAY TO BE HARRASSED BY DEBT COLLECTORS TEN CALL A DAY THEN I DONT KNOW - UNACCEPTABLE!!!!!!!! 2 April WHY WHY WHY WHY WHY WHY MUST IT ALWAY COME TO THIS.... You finally fix one complaint and then we go straight on to the next. I recently upgraded, got 2 phones , one came with an additional number which we converted to an esim. From the moment i activated this clearly recycled number i have been harassed daily with 10-15 calls and sms's looking for Lynette and asking for money, lawyers calling and then Lynette herself phones me saying she uses the number for WhatsApp and its her number. I go into the vodacom store - they say they can't help me I must phone customer service, I phone customer service, they say I must phone cancellations, I phone cancellations they say I must phone customer service.... I said some very bad words. want this sorted, I don't even need the additional number that I'm now being charged for and this Lynette lady is using while I'm paying. Even that they said I get R85 airtime with the number but now I'm paying R85 for it on my bill sneaky sneaky vodacom....
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
