1 reviews | Active since Jun 2015
No Responsibility is ********
I have long said that these Telecommunication & Data (ISP) providers have been ******** the people.<br> <br> My latest issue is with this Vodacom. I want to add WhatsApp to my phone, but when I tried it said I needed Data to do this. Ok, I initially thought it would naturally deduct from my airtime. So time went buy... I bought more Airtime.. R30 .. then a message pops up and says because I recharged, I can take ADVANTAGE of their SPECIAL OFFER and get 100mb of Data for ONLY R10. So I thought fair deal... as I only needed about 20.4mb to download WhatsApp.<br> <br> I clicked the Vodacom link provided and bought the 100mb data bundle. I immediately click the saved link to download WhatsApp.. and it says I DON'T have DATA. I say ok.. lets wait.. maybe they are slow again on delivery. After 10mins... I use *111# to check detailed info on what I have. It tells me I still have R20 airtime... 60mins free Vodacom to Vodacom sponsored airtime for buying Airtime... BUT NO DATA ?!!!<br> Time goes by... nothing changes.. NO DATA.<br> <br> Next day I phone VC helpline .. a when called Tsholofelo Lesutha says I used the Data already !! From accepting to that 1 Page ?!!! Then won't give me a Ref # for Later. Says Solved !!
Your enquiry has been received and a consultant will be in contact with you shortly.
Regards
Vodacom Consumer Website Team
Best regards,
Your enquiry has been received and a consultant will be in contact with you shortly.
Regards
Vodacom Consumer Website Team
Best regards,
