NP
Nerusha P
1 reviews | Active since Jan 2022
27 Nov 2023, 13:15
No responses
Please assist,my husband took out a contract with "Vodacom Direct"...part of that deal was a R3000 take a lot voucher,we received just the Phone but no voucher,my husband had made numerous calls and no help,just going in circles.
I spoke to someone at customer care regarding my voucher, I was asked to email to this address the number the voucher was for and the number I want the voucher for.
Original number for voucher : ***
New number for voucher: ***
Contract holder is Conrad Pillay ***
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
27 Nov 2023, 14:16 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Nov 2023, 14:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
