NP
Nerusha P

1 reviews | Active since Jan 2022

27 Nov 2023, 13:15

No responses

Please assist,my husband took out a contract with "Vodacom Direct"...part of that deal was a R3000 take a lot voucher,we received just the Phone but no voucher,my husband had made numerous calls and no help,just going in circles.

I spoke to someone at customer care regarding my voucher, I was asked to email to this address the number the voucher was for and the number I want the voucher for.

Original number for voucher : ‪***‬

New number for voucher: ‪***

Contract holder is Conrad Pillay ***

0
Replies (1)
Vodacom
Vodacom's reply27 Nov 2023, 14:16
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team