No Response- Vodacom- Fibre

Good day, I have tried to reach out to Vodacom in order to sign up to get a fibre package for my Body Corporate. I have been dealing with a Grant regarding registering our Body Corporate. I sent all the document he requested, there after I have received no feedback for two months. I have followed up via email and called the call centre, left messages with no response.

I have run out of options here, no one seems to be able to help me!

I really didn't want to resort to this , however I don't know what else to do.