NO RESPONSE - USELESS VODACOM !!!!!!!!!!!!! POSSIBLE ***** !!!

WE STARTED TO RECEIVE INVOICES AND STATEMENTS FROM VODACOM AND WE DONT EVEN HAVE AN ACCOUNT WITH VODACOM !!!!CONTACTED THE ***** DEPARTMENT THEY NEVER DID ANYTHING. WENT INTO A VODACOM SHOP AND THEY MANAGED TO TRACE THE TRANSACTION TO THE BROOKLYN BRANCH IN PRETORIA! WE EVEN MANAGED TO TRACE THE RIGHT CUSTOMER WHO BASICALLY HAS THE SAME NAME AND SURNAME AS MY HUSBAND SO WHEN THIS PERSON WENT INTO THE STORE TO PURCHASE ALL THESE GOODS THEY SELECTED IN INCORRECT JOSE (BEING MY HUSBAND) THE CORRECT JOSE HAS EVEN GONE HIMSELF INTO THE STORE TO GIVE THEM HES DETAILS SO THEY CAN START CHARGING HIM ACCORDINGLY AND YET STILL NOTHING HAS BEEN DONE ITS ALMOST A YEAR LATER !!!!!!! WE NOW ARE THE ONES SUFFERING AS WE HAVE BEEN HANDED OVER AND CANNOT EVEN GET FINANCE WHILE THE ACTUAL GUY WHO PURCHASED THESE GOODS IS WALKING AROUND NOT PAYING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WE DONT EVEN KNOW WHAT TO DO ANYMORE NOBODY IS DOING ANYTHING ITS SO UNREAL !!!!!!!! PLEASE WE NEED SOMEONE TO ASSIST US !!!