1 reviews | Active since Sept 2013
No Response to Response to Response
Here we are again! Each time I write a review on Hellopeter.com, I get an amazing response from a call-centre agent who promises me that all is well and that my problem has been sorted. Then I get my bill and find that what was promised has nit happened!! I respond with and email to the last point of contact...SILENCE! I even copy in the CEO's executive PR team who ably assisted me when ***** was committed on my account but NO RESPONSE!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team