HN
Horst N

1 reviews | Active since Feb 2014

22 Nov 2015, 11:50

No response to queries

I recently sent 2 queries to Vodacom for which I have had no response at all. I want to know why, in an old built up area like Bromhof in Randburg it is impossible to get a cellphone signal. Both incoming and outgoing calls are simply impossible. I want a solution. It is pathetic, it's not like I'm living in the bush somewhere.

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2015, 12:38
Official
Hello pniklas25@,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team