No response to my problem/complaint

This is the third time I am complaining about the same problem! According to my book this is dreadful service. <br> <br> I purchased a 50 minute bundle on the Vodacom App which was not working as it should the end of last month. The Vodacom App said that I should use the Vodacom For U App. I purchased a 50 minute bundle which only reflected after about two days so I was billed in any case for the minutes I used, which was the reason for me purchasing the bundle. Then I was billed for a second bundle - I do not have a problem paying for the one bundle, but feel the second one should be credited.<br> <br> Regards<br> <br> <br> ANTHONY OLIVER<br>