LP
Lufuno P

1 reviews | Active since Sept 2017

08 Oct 2017, 07:30

No response to my complaint... WORST SERVICE EVER!

I sent a complaint and had a response that wasn't satisfactory AT ALL, as I was still being rippped off! It's been almost 3 weeks now and my billing issue still hasn't been sorted!

0
Replies (2)
Vodacom
Vodacom's reply08 Oct 2017, 12:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Oct 2017, 12:14
Official

Good Day Lufuno Phungo,

Thank you for taking the time to voice your concern.

Kindly note that feedback was provided via email to your gmail address.

Regards

RO