1 reviews | Active since Jun 2016
No Response to my below complaint...
<p>No Response to my below complaint...</p> <p>To: ********** />Subject: False Advertising.<br />Date: 10 June 2016</p> <p>Dear Supervisor,</p> <p>My statement in the Subject box is strong for a reason.</p> <p>Recently, I receiv ed a SMS from Vodacom stating I could receive<br />R120 worth of call time for just a single day on a R12 recharge. <br />SMS Get to 3118 Valid until 12/06/16..</p> <p>This I did on the 9th June with the idea to call a few friends.</p> <p>Your SMS came back "Thank you for recharging. You have received<br />R120 bonus airtime valid to 9/6.</p> <p>I spent no more than 30 minutes on calls.</p> <p>On checking the following morning, my normal subscription balance<br />had dropped to R119.17 from the before balance of R 196 and I still<br />had R106.83 bonus airtime until 10/6/16!</p> <p>I strongly believe I've been **********! and this is false<br />advertising!</p> <p>My number is ********** .</p> <p>I hope someone can explain what is going on?</p> <p>If this "False Advertising" is not remedied soonest, I will be<br />forced to take the matter further.</p> <p>Regards</p> <p>Barry Blomkamp Nd BSc (UL)</p> <p>T: 021 ********** .<br />C: 083 ********** .</p> <p></p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
